Category
💰 Finance
12 problems
Uber will not show riders how much of their fare actually goes to the driver, and the real number swings by nearly 30 percentage points depending on the city
A $24 Uber ride. Somewhere between $12 and $19 of that actually reaches the driver. The rest goes to Uber. Most riders never see this breakdown, because the app simply does not sho...
Companies have replaced human customer service with AI chatbots designed to exhaust you into giving up rather than resolve your problem
You contacted support at 11am. The chatbot greeted you with a first name and asked how it could help today. You explained the problem. The chatbot asked for your account number. Yo...
Elderly people lose $7.7 billion to scams every year and their families have almost no way to know it is happening until the money is gone
It came in on a Tuesday afternoon. The voice sounded exactly like her grandson. He was in trouble, he said. A car accident. Someone was hurt. He needed money for a lawyer before th...
Nobody knows when they are supposed to tip anymore and the iPad turning to face you was designed to exploit that confusion
The tip jar was passive. It sat on the counter and you could walk past it without acknowledgment. Nobody watched whether you put money in. Nobody knew. The social pressure existed ...
Every clothing brand uses different size charts making online shopping a guessing game with no reliable standard
You know your measurements. You have been buying clothes for decades. You know that in most brands you wear a medium. You find a shirt you want to buy online. You check the size ch...
Small business owners have no affordable way to run proper background checks on contractors and freelancers before hiring them
When a small business owner hires a contractor to handle their bookkeeping, they are giving that person access to bank accounts, tax records, and financial data that could be used ...
Crypto taxes across multiple wallets and exchanges are nearly impossible to calculate without paying an accountant who also does not fully understand them
In the United States, every time you trade one cryptocurrency for another, you have created a taxable event. Not when you sell for cash. When you trade. Swapping Bitcoin for Ethere...
Budgeting apps are complicated enough that most people abandon them within a week of downloading
You download the app on a Sunday with genuine intention. You connect your bank accounts, which takes longer than expected because one connection fails twice before working. You spe...
Streaming services have fragmented so much that watching what you want now costs more than cable ever did
When Netflix launched streaming for $8 per month in 2010 it felt like a genuine consumer victory. One price, unlimited content, no contracts. The cable companies looked obsolete ov...
You're paying for subscriptions you forgot about and companies make it deliberately impossible to cancel
You signed up for a free trial in October. It was free for 30 days. You meant to cancel before the billing started. You did not. It is now April and you have paid $89.94 for a serv...
Small landlords can't track maintenance requests without paying enterprise software prices
If you own 3 rental properties, you're not a hobbyist and you're not a corporation. You're in an awkward middle ground that almost no software was designed for. You need to track m...
Freelancers lose hours every month reconciling income across PayPal, Wise, and Stripe
As remote work normalizes and the gig economy grows, the average active freelancer now gets paid from multiple sources using multiple platforms. A designer might invoice through St...