26 real problems catalogued · New problems added weekly

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App Radar

Real complaints from the App Store's most popular apps, framed as problems worth solving.

33 apps tracked

33 signals

Travel🔥 Burning

Airbnb

Airbnb

1.4 stars — Trustpilot as of May 2026

Cleaning fees hidden until checkout

Listings priced at $89 per night show total costs of $180 per night after cleaning fees, service fees, and occupancy taxes are added at checkout. The search results price is not the price paid. Users who discover the total after building a trip plan feel deceived by the interface design.

Opportunity

A total cost calculator for short-term rentals that shows the real all-in nightly rate including all fees before search results are displayed, enabling genuine price comparison across listings.

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Games🔥 Burning

Block Blast

ARETIS LIMITED

3.6 stars — App Store as of May 2026

Ad frequency makes the game unplayable

Ads appear after every level and sometimes mid-level. Some ads run over 30 seconds with no skip option. Banner ads run simultaneously with interstitial ads. Players who find the puzzle mechanics genuinely enjoyable are uninstalling specifically because of ad volume rather than gameplay quality.

Opportunity

A premium mobile puzzle game category where the one-time purchase eliminates ads entirely, targeting the large segment of players who want to pay once rather than endure ad loads or ongoing subscriptions.

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Finance🔥 Burning

Cash App

Block Inc

2.1 stars — Trustpilot as of May 2026

Scam victims get no recourse

Cash App transfers are instant and irreversible. Scammers have built entire fraud ecosystems around this. Users who send money to scammers receive boilerplate responses and no refunds. The FTC has received tens of thousands of Cash App fraud complaints.

Opportunity

A fraud prevention layer specifically for peer-to-peer payment apps that flags suspicious payment requests before the user confirms an irreversible transfer.

Signal only — no full problem yet
Finance🔥 Burning

Coinbase

Coinbase

1.6 stars — Trustpilot as of May 2026

Account locked during market volatility

Accounts get locked precisely when users most need access. During high-volatility periods, verification systems overload and users cannot trade or withdraw. The timing of lockouts is the cruelest version of this problem.

Opportunity

A crypto exchange comparison tool that shows real account lockout rates, average verification times, and fee structures side by side before a user deposits funds.

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Food & Drink🔥 Burning

DoorDash

DoorDash

1.2 stars — Trustpilot as of May 2026

Wrong order gets a credit not a solution

Reporting a wrong order results in a partial credit for a future order. The restaurant never finds out. The same mistake happens again. The resolution process is designed for speed not for fixing the root cause. Customers who wanted the right food receive money toward ordering again from the same restaurant that already got it wrong.

Opportunity

A feedback layer between delivery platforms and restaurants that routes complaint data to the restaurant in real time, creating the accountability loop the current system deliberately avoids.

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Productivity🔥 Burning

Evernote

Evernote Corporation

2.1 stars — Trustpilot as of May 2026

Free tier limited to one device

In 2023 Evernote moved to a single-device limit on the free tier. Users with years of notes accumulated across devices found their data effectively inaccessible unless they paid. The company that pioneered note-taking as a free utility became a premium subscription with one of the most restrictive free tiers in the category.

Opportunity

A note-taking app that commits publicly to a stable free tier with multi-device sync as a permanent feature rather than using it as a monetisation lever.

Signal only — no full problem yet
Games🔥 Burning

Monopoly Go

Scopely

3.1 stars — App Store as of May 2026

Energy system limits play to prevent free progression

The dice roll system limits how much a player can progress without paying. Running out of dice ends the session regardless of engagement or investment in the game. The limitation is not tied to any gameplay logic. It exists purely to monetise continued play.

Opportunity

A mobile board game with a one-time purchase model that removes the energy system and event timer mechanics entirely, selling an experience rather than harvesting engagement.

Read full problem →
Health & Fitness🔥 Burning

MyFitnessPal

MyFitnessPal

3.1 stars — App Store as of May 2026

2026 redesign broke the core workflow

Logging a meal that used to take two taps now takes four to six. Calories per meal are no longer visible at a glance. Multi-select and copy-meal shortcuts were removed. The redesign added friction to the exact actions users repeat daily. Hundreds of thousands are switching to alternatives.

Opportunity

A calorie and nutrition tracker that does one thing well with no upselling, no redesigns that break existing workflows, and genuine freemium functionality.

Signal only — no full problem yet
Finance🔥 Burning

PayPal

PayPal

1.5 stars — Trustpilot as of May 2026

Account limitations and holds on legitimate funds

PayPal places holds and limitations on accounts receiving legitimate payments with no warning, no clear reason, and no efficient resolution path. Small businesses and freelancers who rely on PayPal for income have funds held for 21 days or longer during disputes that do not involve any wrongdoing on their part.

Opportunity

A freelancer payment tool that provides a clear upfront breakdown of exactly what percentage of each payment will be received after all fees, in all currencies, before the invoice is sent.

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Finance🔥 Burning

Robinhood

Robinhood Markets

1.3 stars — Trustpilot as of May 2026

Account locked with no human to call

Accounts get restricted after routine transactions with no explanation. Reaching a live person takes 5+ hours. Accounts can be frozen for weeks while real money sits inaccessible. Users managing serious savings have no viable escalation path.

Opportunity

A trust layer for retail investing apps that surfaces regulatory actions, account freeze rates, and real customer service wait times before users deposit money.

Signal only — no full problem yet
Games🔥 Burning

Roblox

Roblox Corporation

2.1 stars — Trustpilot as of May 2026

Child safety concerns with active regulatory investigations

The Louisiana AG sued Roblox calling it a perfect place for predators. The Georgia AG announced a civil investigation in February 2026. Parents report that moderation fails to catch grooming behaviour in real-time chat. The platform's scale makes manual moderation impossible and its AI moderation is documented as inconsistent.

Opportunity

A parental monitoring layer for Roblox and similar platforms that provides real-time visibility into who children are interacting with and flags pattern changes before parents discover problems weeks later.

Signal only — no full problem yet
Music🔥 Burning

Spotify

Spotify AB

2.9 stars — Trustpilot as of May 2026

Price increases with no feature improvements

Spotify increased Premium prices by up to 18% in late 2025 across multiple markets. A March 2026 survey found 61% of users reported at least one major dissatisfaction in the past six months. Users paying more are receiving the same core product with no new features that justify the increase.

Opportunity

A music streaming service where a portion of the subscription fee is allocated directly to the specific artists the user listens to most, creating a transparent artist support mechanism within the existing subscription model.

Signal only — no full problem yet
Shopping🔥 Burning

Temu

Whaleco Technology

2.2 stars — Trustpilot as of October 2025

Checkout price increases at the final step

Users report adding items at advertised prices only to see additional charges appear at checkout with no explanation. The total jumps before payment confirmation and if the user waits for clarification, item prices in the cart increase. This pattern is documented across hundreds of complaints.

Opportunity

A pre-purchase verification layer for ultra-low-cost shopping apps that surfaces community photos and complaint rates for specific product listings before checkout.

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Lifestyle🔥 Burning

Tinder

Tinder

1.7 stars — Trustpilot as of May 2026

Free tier is designed to frustrate into paying

The free tier's like limit, invisible swipe data, and inability to see who liked you is specifically designed to create enough frustration that users pay. The experience is not a generous free tier with paid enhancements. It is a deliberately degraded free tier that sells its own removal.

Opportunity

A dating app with a flat one-time fee for full access, no ongoing subscription, and algorithmic matching that does not degrade based on payment tier.

Signal only — no full problem yet
Food & Drink🔥 Burning

Uber Eats

Uber Technologies

1.3 stars — Trustpilot as of May 2026

Refund policy changed and complaints no longer result in credits

Users report that after multiple refund requests for legitimate issues, Uber Eats flags the account and stops offering credits. There is no transparent policy about how many refunds are allowed. Customers with genuine repeated order issues are effectively penalised for complaining.

Opportunity

A consumer rights tool that tracks a user's delivery complaint history across platforms and advises when they are approaching the undisclosed refund limit so they can switch platforms before losing protection.

Read full problem →
Entertainment🔥 Burning

YouTube Kids

Google LLC

2.8 stars — App Store as of May 2026

Inappropriate content still reaches children despite filtering

Videos that appear appropriate based on thumbnail and title contain content unsuitable for young children. The filtering system does not catch everything and algorithmic recommendations surface borderline content. Parents report discovering disturbing videos their children watched without any warning from the platform.

Opportunity

A children's video platform where content is manually reviewed and approved rather than algorithmically filtered, trading catalogue depth for safety guarantees that parents can actually trust.

Signal only — no full problem yet
Productivity Warm

Adobe Acrobat Reader

Adobe Inc

2.6 stars — Trustpilot as of May 2026

Basic PDF editing requires a subscription

Combining PDFs, editing text, and adding signatures all require Adobe Acrobat Pro at $19.99 per month. These are basic document operations that users expect to perform on their own files without an ongoing subscription. The free reader is deliberately limited to create subscription pressure.

Opportunity

A PDF tool that charges a reasonable one-time fee for full editing capability rather than a monthly subscription, targeting the large segment of users who need to edit PDFs occasionally rather than professionally.

Signal only — no full problem yet
News Warm

Apple News

Apple

3.1 stars — App Store as of May 2026

Paywalls for content selected by the algorithm

Apple News surfaces articles from premium publications behind paywalls as if they are freely readable. Users click through from a headline that appears in their feed and hit a subscription wall for a publication they do not subscribe to. The feed does not indicate which content requires additional payment before the click.

Opportunity

A news aggregator that shows paywall status before the headline rather than after the click, and provides explicit controls for perspective diversification that the user can see and adjust.

Signal only — no full problem yet
Social Networking Warm

BeReal

BeReal SAS

2.8 stars — App Store as of May 2026

Notification timing is incompatible with real life

The two-minute authenticity window triggered by the daily notification arrives at times when users cannot post authentically, during meetings, while driving, or while asleep in different time zones. The core mechanic breaks in situations the app's own users predictably encounter every day.

Opportunity

The authentic social sharing problem is real and unsolved. BeReal identified a genuine user desire but the specific mechanic did not sustain engagement. The opportunity for a format that delivers authenticity without the two-minute pressure window remains open.

Signal only — no full problem yet
Health & Fitness Warm

Calm

Calm.com

2.8 stars — Trustpilot as of May 2026

Almost everything requires a paid subscription

The free tier is a preview that ends after a few sessions. Users who downloaded the app for anxiety or sleep support discover the content they need costs $69.99 per year. The people who most need mental wellness support are often the ones least able to pay premium subscription prices.

Opportunity

A mental wellness app where the crisis-relevant content, sleep, anxiety, acute stress, is genuinely free and the premium tier adds depth rather than gating basic functionality.

Signal only — no full problem yet
Shopping Warm

Depop

Depop

2.6 stars — Trustpilot as of May 2026

Buyer protection disputes resolved in seller's favour

Buyers who receive items significantly different from the listing description report that dispute resolution consistently sides with sellers. Cases are closed without thorough investigation. The platform's financial interest in completed transactions creates a structural bias against buyers.

Opportunity

A secondhand fashion marketplace that surfaces authentic vintage and pre-loved items through community curation rather than algorithmic promotion and paid placement.

Signal only — no full problem yet
Education Warm

Duolingo

Duolingo

3.8 stars — App Store as of May 2026

Streak mechanics punish real life

The streak system that made Duolingo famous has become its most resented feature. Missing one day resets a streak built over months. The anxiety around maintaining streaks drives users to do the minimum possible lesson rather than the most educational one. The gamification optimises for daily opens not for language learning.

Opportunity

A language learning app where the progression system is built around conversational milestones rather than daily streaks, measuring whether you can actually speak rather than whether you opened the app.

Signal only — no full problem yet
Navigation Warm

Google Maps

Google LLC

3.8 stars — App Store as of May 2026

Business listings show incorrect hours and phone numbers

Users arrive at businesses that Google Maps shows as open to find them closed, having incorrect hours, or permanently closed with no update on the map. Businesses cannot always keep their own listings accurate and the crowdsourced correction system is slow. The navigation was correct but the destination information was wrong.

Opportunity

A business information verification layer that confirms hours, closures, and contact details in real time from multiple sources before showing them to users navigating to that location.

Signal only — no full problem yet
Health & Fitness Warm

Headspace

Headspace

2.4 stars — Trustpilot as of May 2026

Merger with Noom degraded the product

After Headspace merged with Noom in 2021, users report a shift in the app's focus toward weight and dieting content that feels at odds with the meditation-first positioning. Original long-term users describe the product they paid for changing into something different without asking.

Opportunity

A meditation app that maintains product focus rather than expanding into adjacent wellness categories, giving long-term subscribers stability in what they are paying for.

Signal only — no full problem yet
Games Warm

Hole.io

Voodoo

3.9 stars — App Store as of May 2026

Ad frequency destroyed an originally fun game

Ads interrupt gameplay every 30 seconds including mid-level. The $10 ad removal fee is widely considered excessive for a casual game. Players who found the original two-minute eat-everything format genuinely enjoyable describe the current ad-interrupted version as unrecognisable from what they downloaded.

Opportunity

A casual mobile game publisher that commits to a fixed ad cadence disclosed at download, never inserting ads mid-level, and pricing ad removal at under $2 to match the casual game value proposition.

Read full problem →
Travel Warm

Hotels.com

Hotels.com LP

2.2 stars — Trustpilot as of May 2026

Rewards programme discontinued without equivalent replacement

Hotels.com's long-running buy-10-nights-get-1-free programme was discontinued in 2023. Loyal customers who had accumulated significant rewards lost them without adequate notice or equivalent compensation. The replacement programme offers significantly worse value.

Opportunity

A hotel booking platform that shows fully loaded prices including resort fees and taxes in search results as the default display rather than as a checkout surprise.

Read full problem →
Food & Drink Warm

Instacart

Maplebear Inc

2.3 stars — Trustpilot as of May 2026

Shoppers substitute items without asking

When an item is out of stock, shoppers substitute whatever is closest without confirming with the customer. Customers order specific products for dietary, allergy, or preference reasons and receive substitutions that do not meet their needs. Contacting the shopper during the shop is unreliable.

Opportunity

A grocery delivery price transparency tool that shows the true all-in cost of an Instacart order including markups, fees, and tip before a customer invests time building a cart.

Signal only — no full problem yet
Productivity Warm

Notion

Notion Labs

3.4 stars — App Store as of May 2026

Mobile app is too slow to replace desktop

The iOS app loads databases and complex pages significantly slower than the desktop version. Users who built their workflow around Notion find the mobile experience frustrating enough that they maintain separate simpler tools for mobile capture and sync back to Notion manually.

Opportunity

A Notion alternative with opinionated templates that work out of the box for common use cases, requiring no structural setup from the user to start being productive.

Signal only — no full problem yet
Games Warm

Royal Match

Dream Games

4.4 stars — App Store as of May 2026

Difficulty spike at specific levels gates progress behind purchases

Multiple specific levels are documented by the player community as artificially difficult, requiring significantly more moves than surrounding levels and designed to exhaust power-ups. The spikes are consistent enough that players have mapped them. They function as monetisation checkpoints disguised as difficulty progression.

Opportunity

Royal Match is the most restrained major casual game in its category. Its complaints are mild compared to competitors. Study its monetisation model as a benchmark for what better looks like in mobile gaming.

Signal only — no full problem yet
Health & Fitness Warm

Strava

Strava Inc

3.3 stars — App Store as of May 2026

Core features moved behind subscription over time

Features that were free when users built their Strava habit, route planning, segment analysis, training load, heart rate analysis, have been moved to Strava Summit or the current subscription tier. Users who built years of activity history on Strava feel trapped paying for access to their own data.

Opportunity

A fitness tracking platform that provides permanent access to all features for activity types the user has historically tracked, with subscription applied only to new feature categories rather than retroactively gating existing functionality.

Signal only — no full problem yet
Social Networking Warm

Threads

Instagram

3.2 stars — App Store as of May 2026

Algorithm shows content from accounts you do not follow

The default feed on Threads is algorithmic and surfaces content from accounts the user has never interacted with. Users who want to see only posts from accounts they chose to follow have to manually switch to the following feed every session. The app resets to algorithmic on next open.

Opportunity

A social network that gives users permanent and persistent control over their feed algorithm, saving the preference without resetting it on each session.

Signal only — no full problem yet
Utilities Warm

Truecaller

True Software Scandinavia AB

2.4 stars — App Store as of May 2026

Uploads your entire contacts list without clear disclosure

Truecaller's spam identification relies on uploading your contacts to their database. This means every person in your contacts list has their phone number added to Truecaller's database without their knowledge or consent. The privacy implications of this architecture are not clearly disclosed at onboarding.

Opportunity

A spam call identification service that works through carrier-level data rather than uploading user contact lists, providing the same protection without the privacy cost.

Signal only — no full problem yet
Shopping Warm

Whatnot

Whatnot

3.2 stars — App Store as of May 2026

Live auction FOMO mechanics drive impulsive spending

The live auction format with countdown timers, social proof from other bidders, and hosts creating urgency is effective at driving purchases that buyers regret. The gap between the excitement of winning a bid and the reality of what arrived and what it cost is documented extensively in reviews.

Opportunity

A live commerce platform with independent item authentication built into the purchase flow rather than as an optional add-on after the sale.

Signal only — no full problem yet